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There is nothing quite so useless, as doing with great efficiency, something that should not be done at all.

Efficiency is doing the thing right. Effectiveness is doing the right thing.

Stichwörter: leadership

The most important thing in communication is to hear what isn't being said.

So much of what we call management consists in making it difficult for people to work.

Plans are only good intentions unless they immediately degenerate into hard work.

A manager is responsible for the application and performance of knowledge.

Stichwörter: knowledge

Knowledge has to be improved, challenged, and increased constantly, or it vanishes.

Stichwörter: knowldege

The computer is a moron.

Stichwörter: it

The purpose of business is to create and keep a customer.

Stichwörter: business

Trying to predict the future is like trying to drive down a country road at night with no lights while looking out the back window.

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