After the dedication, Eleanor saw Bernard privately, probably at her own request. He came prepared to offer more spiritual comfort, thinking that she too might be suffering qualms of conscience over Vitry, but he was surprised to learn that she was not. Nevertheless, several matters were indeed troubling her, not the least the problems of her sister. She asked him to use his influence with the Pope to have the excommunication on Raoul and Petronilla lifted and their marriage recognised by the Church. In return, she would persuade Louis to make peace with Theobald of Champagne and recognise Pierre de la Chatre as Archbishop of Bourges.
Bernard was appalled at her brazen candour. In his opinion, these affairs were no business of a twenty-two-year-old woman. He was, in fact, terrified of women and their possible effects on him. An adolescent, first experiencing physical desire for a young girl, he had been so filled with self-disgust that he had jumped into a freezing cold pond