Create a need for closure. Autor: Chip Heath Copy Quote More from Chip Heath “The more we reduce the amount of information in an idea, the stickier it will b…” “Feature creep is an innocent process. An engineer looking at a prototype of a r…” “As we gain information we are more likely to focus on what we don't know :" Som…” “People tend to overuse any idea or concept that delivers an emotional kick.”