No matter how much I scream at them to make my toast as crispy as possible, I have never once gotten it the way I want it. I can't imagine why. What with Japanese industriousness and high-tech culture and the market principles that the Denny's chain is always pursuing, it shouldn't be that hard to get crispy toast, don't you think? So, why can't they do it? Of what value is a civilization that can't toast a piece of bread as ordered?

Autor: Haruki Murakami