What's measured improves
Peter F. DruckerStichwörter: management metrics quality-assurance
To have a man whose name is on the label showing such interest, commitment, and determination for the best is a wonderful thing. This is someone who will throw money at quality, who believes in being the best. Never knock it. Would you prefer to have a bean counter in corporate headquarters, someone who never comes near the brewery, making decisions solely on the basis of the bottom line and profit margins?
Charles W. BamforthStichwörter: quality beer excellence commitment quality-assurance corporate-ethics
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