It's a white-knuckle roller-coaster ride.

“He crouched at the care window and looked in. "What a lovely family you have. W…”

“She wants to be polite and not hurt your feelings, so she's not going to laugh …”

“So this," she said, "what's happening and what's going to happen, this isn't yo…”

“He said a bad word. Do you want to know what it was? It started with F. It's no…”