The most basic way to get someone's attention is this: Break a pattern. Author: Chip Heath Copy Quote More from Chip Heath “The company wants to sell you more shampoo, your friend doesn't, so she gets mo…” “You say 10 things, you say nothing.” “Feature creep is an innocent process. An engineer looking at a prototype of a r…” “To make our communications more effective, we need to shift our thinking from "…”