Laughter paves the way for many things. It's one way to build intimacy between
Berkun, ScottDesigning is best done first on paper. It's cheap and fast, making it easy to try many ideas well before anyone's ego is invested.
Berkun, ScottThe problem with problem-solving methods, which all business methodologies are, is that they are abstractions, but the world is not abstract. Real work contains hard parts that no method can dictate for you. No method can capture how and when to abandon the method or tweak it; only a team and its leader can do that. And for a team to do that successfully, they need to trust each other.
Berkun, ScottLaughter paves the way for many things. It's one way to build intimacy between people, something every healthy team needs. Humor has always been a primary part of how I lead. If I can get someone to laugh, they're at ease. If they see me laugh at things, they're at ease. It creates emotional space, a kind of trust, to use in a relationship. Sharing laughter also creates a bank account of positive energy you can withdraw from, or borrow against, when dealing with tough issues at work. It's a relationship cushion.
Berkun, ScottFear of this uncertainty motivates people to spin their wheels for days considering all the possible outcomes, calculating them in a spreadsheet using utility cost analysis or some other fancy method that even the guy who invented it doesn't use. But all that analysis just keeps you on the sidelines. Often you're better off flipping a coin and moving in any clear direction. Once you start moving, you get new data regardless of where you're trying to go. And the new data makes the next decision and the next better than staying on the sidelines desperately trying to predict the future without that time machine.
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