When we are tired or preoccupied - what psychologists call 'resource-depleted' - we start to economise, to conserve those resources. Higher-order thinking is more expensive. So too is doubt, scepticism, arugment. 'Resource depletion specifically disables cognitive elaboration,' wrote Harvard psychologist Daniel Gillbert...Because it takes less brain power to believe than to doublt, we are, when tired or distracted, gullible. Because we are all biased, and biases are quick and effortless, exhaustion tends to make us prefer the information we know and are comfortable with. We are too tired to do the heavier lifting of examining new or contradictory information, so we fall back on our biases the opinions and the people we already trust
Margaret HeffernanMots clés mental-limits
Humans do not have enough mental capacity to do all the things that we think we can do. As attentional load increases, attentional capacity gradually diminishes.
Margaret HeffernanMots clés mental-limits
Silence is the language of inertia.
Margaret HeffernanMots clés reminder
The only consequence of their (employee) silence is that the blind (employer) lead the blind.
Margaret HeffernanMots clés management-and-leadership
We know - intellectually - that confronting an issue is the only way to resolve it. But any resolution will disrupt the status quo. Given the choice between conflict and change on the one hand, and inertia on the other, the ostrich position can seem very attractive.
Margaret HeffernanMots clés the-why
As long as it (an issue) remains invisible, it is guaranteed to remain insoluble.
Margaret HeffernanMots clés problem-solving
You cannot fix a problem that you refuse to acknowledge.
Margaret HeffernanMots clés psychology problem-solving
In treating people as less important than things, work becomes both demoralised and demoralising and we become blind to the moral content of our decisions...Money and wilfful blindness make us act in ways incompatible wiht what believe our ethics to be, and often even with our own self-interest...the problem with money isn't fundamentally about greed, although it can be comforting to think so. The problem with money is that we live in societies in which mutual support and co-operation is essential, but money erodes the relationships we need to lead productive, fulfilling and genuinely happy lives. When money becomes the dominant behavior, it doesn't cooperate with, or amplify, our relationships; it disengages us from them.
Margaret HeffernanMots clés money
When we care about people, we care less about money, and when we care about money, we care less about people.
Margaret HeffernanMots clés money
money appears to motivate only our interest in ourselves, making us selfish and self-centered...Money makes people feel self-sufficient, which also means they don't need or care about others; it's each man for himself
Margaret HeffernanPage 1 de 2.
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