Eli Campbell, managing partner of Chambers and White, walked into the break room carrying an empty mug. Partners seldom entered the room, but Eli was the exception. He practiced “management by wandering around.” Chatting with the staff while pouring his own coffee or biting into a hot Krispy Kreme doughnut gave him an insight that none of the other partners had. Unlike the other partners, he was friendly, outgoing, and approachable when in the office. But, that was a practiced facade.

Autore: Tom Collins