I know how it is," Madame Appeline said, narrowing her slanting eyes slightly over her ice-cream smile. "There is a feeling deep down inside you, isn’t there? All the time. It bothers you. You don’t really know what it is, or how to describe it. You do not have a Face for it. And so you scan all the Face catalogues, and ask for Faces for every birthday because perhaps, just perhaps, if you had the right Face, you might understand what you are feeling. You need to find that Face." She leaned forward slightly. "Do go and look at our exhibition rooms, Miss Childersin.

Autore: Frances Hardinge