Running a service-oriented business means you have to accept whoever comes through the door. No matter who comes in, unless they're really awful, you have to greet them with a friendly smile on your face.

“A deserted library in the morning - there's something about it that really gets…”

“Sometimes you’re just the sweetest thing. Like Christmas, summer holidays and a…”

“Seeing a lot of water like that every day is probably an important thing for hu…”

“Just as you take care of the birds and the fields every morning, every morning …”