The companies that refused to make hard choices, or refused to admit that anything much was happening, fared badly. If they survive, it is only because their respective governments will not let them go under.
Peter F. DruckerTags: innovation entrepreneurship
The aim of marketing is to know and understand the customer so well the
product or service fits him and sells itself.
Tags: aim-marketing-understand
Strategy is a commodity, execution is an art.
Peter F. DruckerTags: strategy competence
Leadership is not magnetic personality, that can just as well be a glib tongue. It is not "making friends and influencing people", that is flattery. Leadership is lifting a person's vision to higher sights, the raising of a person's performance to a higher standard, the building of a personality beyond its normal limitations.
Peter F. DruckerTags: leadership
There is only one valid definition of business purpose: to create a customer.
Peter F. DruckerTags: business customer entrepreneur
Management is about human beings. Its task is to make people capable of joint performance, to make their strengths effective and their weaknesses irrelevant.
Peter F. DruckerTo be sure, the fundamental task of management remains the same: to make people capable of joint performance through common goals, common values, the right structure, and the training and development they need to perform and to respond to change.
Peter F. DruckerTags: management
Every enterprise requires commitment to common goals and shared values. Without such commitment there is no enterprise; there is only a mob. The enterprise must have simple, clear, and unifying objectives. The mission of the organization has to be clear enough and big enough to provide common vision. The goals that embody it have to be clear, public, and constantly reaffirmed. Management’s first job is to think through, set, and exemplify those objectives, values, and goals. Management
Peter F. DruckerEvery enterprise is a learning and teaching institution. Training and development must be built into it on all levels—training and development that never stop.
Peter F. DruckerThe human being is a very poorly designed machine tool. The human being excels in coordination. He excels in relating perception to action. He works best if the entire human being, muscles, senses, and mind, is engaged in the work.
Peter F. DruckerTags: humanity work automation
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