adults forget how difficult that task was.

Donald A. Norman

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Could we ever switch to this or any of the many other rational systems? Unlikely: tradition is difficult to overcome.

Donald A. Norman

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What makes something simple or complex? It's not the number of dials or controls or how many features it has: It is whether the person using the device has a good conceptual model of how it operates.

Donald A. Norman

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All around, grown men were getting out of cars and shoving at each other like fifteen-year-olds, the bunch of juiced-up, armchair quarterbacks ready to peanut-gallery it up: The closest they were going to get to the octagon was standing on the outside of the chicken wire looking in.

J.R. Ward

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We are primarily the products of thinking that happens below the level of awareness.

David Brooks

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It is an emotional and an enchanted place. If the study of the conscious mind highlights the importance of reason and analysis, study of the unconscious mind highlights the importance of passions and perception.

David Brooks

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For invalid user name and password combinations, the service should return a 400 HTTP status code, which means that the server received a “bad request.” The service could also use the 401 (“unauthorized”) response code, but that code specifies that authentication credentials need to be in the request header, which is not quite what is required.

Paul Dix

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Many programmers would prefer to mock in their client library specs, but doing so could result in the service and client passing all specs with hidden failures.

Paul Dix

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People who work in offices are crazy, they create an environment they hate, write rules they want to break, cast each other in roles they despise. It’s like they’re sixth formers in an end of term drama acting out the agony of everything they fear most in their life but they forget to end the play.

Helen Smith

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He is intelligent enough to get a job that would earn him good money, but too clever to want one.

Helen Smith

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