Feelings are self-justifying, with a set of perceptions and "proofs" all their own.
Daniel GolemanThreats to our standing in the eyes of others are remarkably potent biologically, almost as powerful as those to our very survival.
Daniel GolemanMots clés biology threats social-standing
A belligerent samurai, an old Japanese tale goes, once challenged a Zen master to explain the concept of heaven and hell. The monk replied with scorn, "You're nothing but a lout - I can't waste my time with the likes of you!"
His very honor attacked, the samurai flew into a rage and, pulling his sword from its scabbard, yelled "I could kill you for your impertinence."
"That," the monk calmly replied, "is hell."
Startled at seeing the truth in what the master pointed out about the fury that had him in its grip, the samurai calmed down, sheathed his sword, and bowed, thanking the monk for the insight.
"And that,"said the monk "is heaven."
The sudden awakening of the samurai to his own agitated state illustrates the crucial difference between being caught up in a feeling and becoming aware that you are being swept away by it. Socrates's injunction "Know thyself" speaks to the keystone of emotional intelligence: awareness of one's own feelings as they occur.
When the eyes of a woman that a man finds attractive look directly at him, his brain secretes the pleasure-inducing chemical dopamine - but not when she looks elsewhere.
Daniel Golemanأننا لا شعورياً نقلد الانفعالات التي يظهرها أمامنا شخص آخر عن طريق محاكاة حركية لا واعية لتعبيرات الوجه وإيماءاته ونبرات صوته والمحددات غير اللفظية الأخرى للانفاعلات، وبهذه المحاكاة يعيد الأشخاص في داخلهم خلق هذه الحالات المزاجية للشخص الآخر. وهي صورة مبسطة من طريقة ستانيسلافسكي والذي كان يطلب من الممثلين أن يتذكروا الإماءات والحركات والتعبيرات الأخرى لانفعال أثر فيهم بقوة في الماضي من أجل استثارة هذه المشاعر مرة أخرى.
Daniel GolemanBut the rational mind usually doesn't decide what emotions we "should" have !
Daniel GolemanEmotional aptitude is a "meta-ability" , determining how well we can use whatever other skills we have , including raw inellect .
Daniel Golemanemotional self-awareness is the building block of the next fundamental emotional intelligence: being able to shake off a bad mood
Daniel Golemanpeople's emotions are rarely put into words , far more often they are expressed through other cues.
the key to intuiting another's feelings is in the ability to read nonverbal channels , tone of voice , gesture , facial expression and the like
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