being able to act intelligently and instinctively in the moment is possible only after a long and rigorous of education and experience
Malcolm GladwellTag: instinct
he waits for the kid to decide whether to pull the gun up or simply to drop it - and all the while, even as he tracks the progress of the gun, he is also watching the kid's face, to see whether he is dangerous or simply frightened. is there a more beautiful example of a snap judgment? this is the gift of training and expertise - the ability to extract an enormous amount of meaningful information from the very thinnest slice of experience.
Malcolm Gladwellour unconscious reactions come out of a locked room, and we can't look inside that room. but with experience we become expert at using our behavior and our training to interpret - and decode - what lies behind our snap judgment and first impressions.
Malcolm GladwellAnyone who has ever scanned the bookshelves of a new girlfriend or boyfriend- or peeked inside his or her medicine cabinet- understands this implicitly; you can learn as much - or more - from one glance at a private space as you can from hours of exposure to a public face.
Malcolm GladwellYou don't manage a social wrong. You should be ending it.
Malcolm GladwellThe principle elements of a puzzle all require the application of energy and persistence, which are the virtues of youth. Mysteries demand experience and insight.
Malcolm Gladwellour acquaintances—not our friends—are our greatest source of new ideas and information. the internet lets us exploit the power of these kinds of distant connections with marvellous efficiency.
Malcolm GladwellI think when one's working, one works between absolute confidence and absolute doubt, and I got a huge dallop of each.
Malcolm GladwellWhat does it say about a society that it devotes more care and patience to the selection of those who handle its money than of those who handle its children?
Malcolm GladwellEconomists often talk about the 80/20 Principle, which is the idea that in any situation roughly 80 percent of the “work” will be done by 20 percent of the participants. In most societies, 20 percent of criminals commit 80 percent of crimes. Twenty percent of motorists cause 80 percent of all accidents. Twenty percent of beer drinkers drink 80 percent of all beer. When it comes to epidemics, though, this disproportionality becomes even more extreme: a tiny percentage of people do the majority of the work.
Malcolm GladwellTag: people
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