Your silence creates a vacuum for others to fill The key is to stay present and keep listening. The silence of holding steady is different from the silence of holding back.

Ronald A. Heifetz

Stichwörter: silence listening

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Stay diagnostic even as you take action.

Ronald A. Heifetz

Stichwörter: open-mindedness assessment

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Worry not that your child listens to you; worry most that they watch you.

Ronald A. Heifetz

Stichwörter: parenthood example

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Yesterday's adaptations are today's routines.

Ronald A. Heifetz

Stichwörter: status-quo assumptions

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