Your silence creates a vacuum for others to fill The key is to stay present and keep listening. The silence of holding steady is different from the silence of holding back.

Ronald A. Heifetz

Tag: silence listening

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Stay diagnostic even as you take action.

Ronald A. Heifetz

Tag: open-mindedness assessment

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Worry not that your child listens to you; worry most that they watch you.

Ronald A. Heifetz

Tag: parenthood example

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Yesterday's adaptations are today's routines.

Ronald A. Heifetz

Tag: status-quo assumptions

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