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PALATABLE CRITICISM: In a performance review, don't offer more than three criticisms. That's all an employee can digest.

Nancy Humphries

Mots clés business management training sales

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Thinking there had to be a better way was a brilliant stroke of serendipity!

Lorii Myers

Mots clés inspirational success strategy business management customer-service improvement success-self-improvement author-quotes business-start-up lorii-myers business-success training-management-system online-business

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Managers are encouraged to focus on complex initiatives like reengineering or learning organizations, without spending time on the basics.

Marcus Buckingham

Mots clés management

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In fact, over the last twenty years, authors have offered up over nine thousand different systems, languages, principles, and paradigms to help explain the mysteries of management and leadership.

Marcus Buckingham

Mots clés management

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Simply put, this is one insight we heard echoed by tens of thousands of great managers:
People don't change that much.
Don't waste time trying to put in what was left out.
Try to draw out what was left in.
That is hard enough.

Marcus Buckingham

Mots clés management

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The Four Keys of Great Managers:

1. "When selecting someone, they select for talent ... not simply experience, intelligence or determination."
2. "When setting expectations, they define the right outcomes ... not the right steps."
3. "When motivating someone, they focus on strengths ... not on weaknesses."
4. "When developing someone, they help him find the right fit ... not simply the next rung on the ladder.

Marcus Buckingham

Mots clés management

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Corporate strategy is usually only useful if you get people engaged with helping you to make it work.

Max McKeown

Mots clés success empowerment people winning strategy motivation culture management engagement strategic hr