After each customer interaction, notice if you gave them a “happy to see you” kind of experience.
Marilyn SuttleTag: business customer-service
Your customers are responsible for your company’s reason for existing.
Marilyn SuttleTag: business customer-service
When you depersonalize abrasive behavior and see it as a call for help you become a catalyst for the best kind of change.
Marilyn SuttleTag: inspiration relationships self-improvement business customer-service
How you think about your customers influences how you respond to them.
Marilyn SuttleTag: business customer-service
Customers are human and humans can view situations in unexpected ways.
Marilyn SuttleTag: business customer-service
Being a mercenary, though... Hey, we just go wherever there's a mixture of money and trouble, and everyone in the galaxy is a potential customer.
Even the people you're paid to shoot at?
Well, yeah. There are customers we serve, and customers we service.
-Captain Kevyn Andreyasn
Tag: money violence sci-fi customer-service mercenaries clients
If we can keep our competitors focused on us while we stay focused on the customer, ultimately we'll turn out all right.
Jeff BezosTag: competition customer-service
Thinking there had to be a better way was a brilliant stroke of serendipity!
Lorii MyersTag: inspirational success strategy business management customer-service improvement success-self-improvement author-quotes business-start-up lorii-myers business-success training-management-system online-business
Until you understand your customers - deeply and genuinely - you cannot truly serve them
Rasheed OgunlaruTag: service customer-service business-quotes rasheed-ogunlaru-quotes customer-care-quotes
In the old world, you devoted 30% of your time to building a great service and 70% of your time to shouting about it. In the new world, that inverts.
Jeff BezosTag: reputation marketing customer-service
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